Privacy Policy

Privacy Policy – KF Negoc

Your privacy is of the utmost importance to us at KF Negoc. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website [www.kfnegoc.com], purchase our products, or interact with our services.

This document has been prepared in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Brazil's Lei Geral de Proteção de Dados (LGPD - Law No. 13.709/18), to ensure transparency and security.

 

1. Data Controller

 

KF Negoc, registered under CNPJ [Your Company's CNPJ Number], with its headquarters at [Your Company's Full Address], is the controller of the personal data collected through this website and is responsible for the decisions regarding its processing.

 

2. What Data We Collect

 

We collect information that you provide to us and data that is automatically generated during your use of our site.

a) Information You Provide Directly:

  • Account Data: Full name, government ID (such as CPF), email address, phone/WhatsApp number.

  • Shipping Data: Full address for product delivery.

  • Payment Data: Credit card information, bank account details, or other payment method information. (Note: This data is typically processed directly by our secure payment gateways and is not stored on our servers).

  • Communications: Any messages, feedback, or inquiries you send to us via email, contact forms, or social media.

b) Information We Collect Automatically:

  • Usage Data: IP address, browser type, operating system, pages visited on our site, time spent on pages, and search terms used.

  • Cookies and Similar Technologies: We use cookies to enhance your experience, remember your preferences (like items in your shopping cart), and for analytics and marketing purposes.

 

3. How and Why We Use Your Data

 

We use your personal data for the following purposes:

  • To Process and Manage Your Purchases: To confirm your order, process payments, issue invoices, and deliver the product to the provided address.

  • Communication: To send you updates on your order status, respond to your support requests, and provide important information about our services.

  • Marketing and Promotions: To send marketing emails and newsletters with news and special offers, only with your prior consent. You can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of each email.

  • To Improve Our Services: To analyze browsing data to understand customer behavior, improve our website layout, and enhance our product offerings.

  • Security and Legal Compliance: To prevent fraud, protect our legal rights, and comply with legal or regulatory obligations.

 

4. Who We Share Your Data With

 

We do not sell your personal data. We only share your information with trusted third-party partners when it is necessary to provide our services, including:

  • Payment Processors: To securely process your payments (e.g., Stripe, PayPal, Mercado Pago).

  • Shipping Companies: To deliver your orders (e.g., Correios, FedEx, local couriers).

  • Marketing & Analytics Platforms: To help us understand user behavior and manage our marketing campaigns (e.g., Google Analytics, Meta Ads).

  • Legal Authorities: If required by law, court order, or to prevent illegal activities.

These partners are contractually obligated to protect your data and use it only for the purposes for which it was shared.